The Representative for Children and Youth supports children, youth and families who need help in dealing with the child-serving system.
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Mary Ellen Turpel-Lafond is B.C.’s first Representative for Children and Youth. She was appointed in 2006, and was re-appointed for a second five-year term in 2011.
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Custody and access situations are not designated services under our legislation. You should obtain the services of a lawyer in any legal matters. We may be able to refer you to other agencies that could assist you.
First, discuss your concerns with the team leader. If the problem persists, each region has a Dispute Resolution Office you can call to submit a formal complaint. Contact us for information, advice and support on the process.
If you are unhappy where you've been placed, the Rep's office can help you think of ways to solve a problem you may be having in your group home or can help you have your voice heard if you want to be moved.
If your concern is about your child being abused in foster care, contact your child’s worker or call the Children’s Helpline. Reports to the Children’s Helpline are forwarded to a Ministry of Children and Family Development Office for assessment and investigation of abuse or neglect. If you have already called the Children’s Helpline and still have concerns, contact us to speak to an advocate who can help you follow up with your concern.