The Representative for Children and Youth supports children, youth and families who need help in dealing with the child-serving system.
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Dr. Jennifer Charlesworth is British Columbia's Representative for Children and Youth. She was appointed as Acting Representative effective Aug. 31, 2018, and confirmed in her appointment as Representative on Oct. 1, 2018.
Dr. Charlesworth has worked in the B.C. social and health care sectors since 1977. She lives in the traditional territories of the Lekwungen and W̱SÁNEĆ peoples. She is an award-winning teacher, author, activist and a parent of two vibrant young women who remind her daily of the power and promise of young people.
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If you have a concern about your children’s safety, contact the Children’s Helpline at 310-1234, or by dialing 0 and asking for the Children’s Helpline. Reports to the Children’s Helpline are forwarded to a Ministry of Children and Family Development office for assessment and investigation of abuse or neglect. Ask to speak to the team leader or supervisor if you are unsure about the Ministry’s response to your concerns.
Under our legislation, the Office of the Representative for Children and Youth cannot assist in custody and access situations. You would need to talk to your legal counsel regarding how to get your son’s voice heard in court. We may be able to refer you to other agencies that could assist you.
If you are not satisfied with the outcome of the dispute resolution process, you have the option of taking your complaint to the Office of the Ombudsperson. Contact us for more information and assistance in using this process.
One of our advocates can help you by requesting that the social worker answer your question as soon as possible. The advocate will make sure that the social worker explains the decision, will help you to understand the answers to any questions you have and will explain the appeal process should you be told that you cannot get the braces.