The Representative for Children and Youth supports children, youth and families who need help in dealing with the child-serving system.
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Mary Ellen Turpel-Lafond is B.C.’s first Representative for Children and Youth. She was appointed in 2006, and was re-appointed for a second five-year term in 2011.
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Each region has staff known as “dispute resolution consultants” who listen to complaints and help resolve issues. You can find out how to contact the dispute resolution consultant for your region by asking your foster parent or caregiver, or by calling the Ministry of Children and Family Development customer service line at 1-877-387-7027. You can also contact us to get an advocate to assist you to connect with the dispute resolution consultant, or suggest other ways to voice your concerns.
When you turn 19, you are no longer considered a child in care and you cannot typically live in a group home for children in care. One of our advocate can help provide information and discuss your options as you begin your transition out of care.
Contact us to learn more about youth agreements and how they work. We can help you figure out why you were not eligible and can help you talk to the people who made the decision so they know how you feel.
You should call the Children's Helpline right away. Call 310-1234 (no area code), or dial 0 from any phone in B.C. to call the operator and ask for the Children's Helpline. The Rep can help children and youth in B.C. in many ways, but if you or someone you know is in danger and needs protection, it's best to tell someone you trust and get help as soon as you can.