The Representative for Children and Youth supports children, youth and families who need help in dealing with the child-serving system.
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Mary Ellen Turpel-Lafond is B.C.’s first Representative for Children and Youth. She was appointed in 2006, and was re-appointed for a second five-year term in 2011.
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You can have a family member, friend, support worker or someone else you trust with you when you call the Rep. Otherwise, you can have that person call the Rep for you. For the fastest result, it is best to either call by yourself or have someone with you when you call. That way you will be connected with an advocate within one business day. Callers requesting advocacy services for you will be responded to within three business days.
If your concern is about your child being abused in foster care, contact your child’s worker or call the Children’s Helpline. Reports to the Children’s Helpline are forwarded to a Ministry of Children and Family Development Office for assessment and investigation of abuse or neglect. If you have already called the Children’s Helpline and still have concerns, contact us to speak to an advocate who can help you follow up with your concern.
First, discuss your concerns with the team leader. If the problem persists, each region has a Dispute Resolution Office you can call to submit a formal complaint. Contact us for information, advice and support on the process.
You may feel like you are not being heard, or may feel unsupported in your community. You may not be aware of the different types of services and supports available to you. The Rep’s Office works closely with government and wants to make sure that you are an informed and empowered decision-maker.