The Representative for Children and Youth supports children, youth and families who need help in dealing with the child-serving system.
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Mary Ellen Turpel-Lafond is B.C.’s first Representative for Children and Youth. She was appointed in 2006, and was re-appointed for a second five-year term in 2011.
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Any information gathered about you is confidential. While most of the Rep’s advocacy services are done over the phone, advocates can also come and meet you in person.
If your concern is about your child being abused in foster care, contact your child’s worker or call the Children’s Helpline. Reports to the Children’s Helpline are forwarded to a Ministry of Children and Family Development Office for assessment and investigation of abuse or neglect. If you have already called the Children’s Helpline and still have concerns, contact us to speak to an advocate who can help you follow up with your concern.
One of our advocates can listen to your concerns and assist you with having your voice heard and considered by your social worker. If you are still not happy with the social worker’s decision, an advocate can help you to file a complaint about the decision and ask that the decision be reconsidered. You do have a right to have your say about decisions that are being made on your behalf.
If you have a concern about your children’s safety, contact the Children’s Helpline at 310-1234, or by dialing 0 and asking for the Children’s Helpline. Reports to the Children’s Helpline are forwarded to a Ministry of Children and Family Development office for assessment and investigation of abuse or neglect. Ask to speak to the team leader or supervisor if you are unsure about the Ministry’s response to your concerns.