The Representative for Children and Youth supports children, youth and families who need help in dealing with the child-serving system.
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Bernard Richard is B.C.'s new Representative for Children and Youth. He was appointed effective Feb. 16, 2017.
Mr. Richard is a bilingual lawyer whose early career was in social work and as Secretary General of the Société Nationale de l'Acadie. He was elected to the Legislative Assembly of New Brunswick, where he served from 1991 to 2003. During this time, he held several cabinet positions and also served as leader of the Official Opposition, Opposition House Leader and chair of the Official Opposition caucus.
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One of our advocates can help you by requesting that the social worker answer your question as soon as possible. The advocate will make sure that the social worker explains the decision, will help you to understand the answers to any questions you have and will explain the appeal process should you be told that you cannot get the braces.
One of our advocates can listen to your concerns and assist you with having your voice heard and considered by your social worker. If you are still not happy with the social worker’s decision, an advocate can help you to file a complaint about the decision and ask that the decision be reconsidered. You do have a right to have your say about decisions that are being made on your behalf.
Each region has staff known as “dispute resolution consultants” who listen to complaints and help resolve issues. You can find out how to contact the dispute resolution consultant for your region by asking your foster parent or caregiver, or by calling the Ministry of Children and Family Development customer service line at 1-877-387-7027. You can also contact us to get an advocate to assist you to connect with the dispute resolution consultant, or suggest other ways to voice your concerns.
You should call the Children's Helpline right away. Call 310-1234 (no area code), or dial 0 from any phone in B.C. to call the operator and ask for the Children's Helpline. The Rep can help children and youth in B.C. in many ways, but if you or someone you know is in danger and needs protection, it's best to tell someone you trust and get help as soon as you can.