What We Can Help With
What We Can Help With
What We Can Help You With
Our office has a team of Advocates that will listen to you and help you get information and services you need. Our Advocates know a lot about government programs and how to get answers you might be looking for. They can make sure your needs are met, your voice is heard, and you are included in decisions that impact you.
If you’re an adult supporting a young person, we can provide you with advice, information and advocacy support.
If You Are Between 0-18 Years Old, Here Are Some Ways We Can Help:
If You Are Under 19, Here’s How We Can Help:
Young Adult Concerns (19-27 years old)
If You Are Under 27, Here's How We Can Help:
Our Process: Advocacy intake for children, youth & young adults
The Representative for Children and Youth makes sure the voices of B.C.’s young people are heard. We know that situations can be complicated and sometimes it’s scary to ask for help. That’s one of the reasons we’re easy to contact. Our services are free, confidential, and non-judgemental.
What happens when you call our Advocacy line at 1-800-476-3933 or email rcy@rcybc.ca?
1. Intake
An Intake Coordinator answers the call. They will obtain basic information from you and the call will be passed to an Advocate.
Basic information includes: your first name, age, general location, a call-back phone number, a brief summary of the issue, if a social worker is involved.
This call is private and confidential. This line is free to use.
If you prefer to email, you can contact an Advocate at rcy@rcybc.ca.
2. Advocate
You will be connected to an Advocate right after your conversation with the Intake Coordinator.
An RCY Advocate will gather info from you about your concerns. The Advocate will offer you support you by:
- getting you in touch with specific supports.
- providing a safe place for you to speak.
- promoting your rights, and amplifying your voice by speaking up for you if needed.
If an Adult is Calling on Behalf of a Young Person
If you’re an adult, your call will be answered by the Intake Coordinator who will get basic information.
Basic information includes: your first name, age, general location, a call-back phone number, a brief summary of the issue, if a social worker is involved.
We will get back to you within 3-5 business days.
If you prefer to email, you can contact an Advocate at rcy@rcybc.ca.
